Remote Tech Support
Let's Get You Connected.
Your technician will connect to your device remotely. Follow the steps on the right, enter your session code, and stay online — we'll handle everything from there.
// Your Session Code
046 096 439
Enter this on the download page
// How It Works
01
Copy Code & Click the Download Button
Click the green "Copy Code" button and then hit the green button right under it — this takes you to our secure remote support page.
02
Select Your Operating System
Choose Windows, Mac, or Linux — whichever matches your computer.
03
Enter Your 9-Digit Code
Paste in the session code you copied shown on the left. This links you to your technician and triggers the download.
04
Open the Downloaded File
Look for the file in your browser's download bar at the bottom of your screen, or check your Downloads folder. Click it to open — no installation required.
05
Stay Online — We'll Connect
Once the file is open, we're notified automatically. Keep your computer on and connected. A technician will reach out within 30 min – 2 hrs, during business hours.
Technicians online · Est. wait 30 min – 2 hrs