Privacy Policy.

Fixoid ("Fixoid," "we," "us," or "our"), operated by Fixoid 1 LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, forms, and communications.

We may collect the following information when you submit a form or contact us:

• Name
• Email address
• Phone number
• Device or service information you provide
• Any additional details you choose to include in your message

Providing personal information is voluntary. You may choose which information to share with us.

Fixoid may use cookies or similar technologies to operate our website, improve functionality, and understand how visitors interact with our site. These technologies may collect limited technical information such as browser type, device information, and pages visited.

We do not use cookies to collect sensitive personal information, and we do not use tracking technologies for targeted advertising.

We use the information collected to:

• Respond to service inquiries
• Provide device repair services
• Communicate about repair status, appointments, and service follow-ups
• Improve our services and customer experience

We do not sell or rent your personal information to third parties.

If you choose to opt in to receive text messages, we may send SMS messages related to:

• Repair status updates
• Appointment confirmations
• Pickup notifications
• Service-related follow-ups

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or request assistance by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

Mobile information, including phone numbers and SMS consent data, is used solely for service-related communications.

If you provide your email address, we may use it to respond to your inquiry or provide service-related communication. We do not send unsolicited marketing emails.

We may share your information only when necessary to:

• Provide requested services
• Comply with legal obligations
• Protect our rights, property, or safety

We do not share personal information with third parties for marketing purposes.

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

You may:

• Request access to your personal information
• Request correction or deletion of your information
• Opt out of SMS communications at any time

To make a request, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please reach out: