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Managed IT Support for Business — Fixoid
> Fixoid Business IT

IT support your business
can actually count on.

Most businesses don't have a dedicated IT person. They have someone who "handles IT" on top of their real job — and they find out the hard way when something breaks. We handle it so you don't have to think about it.

No long-term contracts
Local & on-site
Fixoid IT Support
IT Support
Did you know?
43% of cyberattacks
target businesses with fewer than 1,000 employees — most of them had no IT plan in place.

Most businesses are

one outage away
from a crisis.

Is this your business? Be honest.
Someone on your team "handles IT."
That means they're also doing their actual job — and IT only gets attention when something breaks. Every hour of downtime costs more than a managed plan ever would.
You've never actually tested your backups.
Most businesses assume their backups work. They find out otherwise when a drive fails or ransomware hits. By then it's too late. Untested backups aren't backups — they're a false sense of security.
You only call IT when something breaks.
Waiting for something to break before calling IT isn't a strategy — it's a liability. Cybersecurity isn't a product you buy once. It's an ongoing practice. Most small businesses don't have one.
"60% of small businesses that suffer a cyberattack close within six months." — Inc.

Local IT you can actually
get on the phone.

Most managed IT providers are faceless companies with offshore help desks. We're local, we know your setup, and when something goes wrong you talk to someone who's been in your building.

No long-term contracts
Month-to-month. We earn your business every month.
On-site when you need it
Some problems need a person in the room. We're there.
Flat monthly pricing
Flat monthly rate. No surprise invoices.
Same-week setup
Most businesses are fully onboarded in under a week.
Fixoid IT Support Team
In-house repair. No third parties.
When a device breaks, our repair team handles it directly. No outsourcing, no waiting on someone else — it's built into the same team managing your IT.
Fixoid is expanding fast.
We're growing across the Pacific Northwest and beyond. As we open new locations, our managed IT clients get access to the same team, the same standards, wherever they are.
What's Included

Six areas we own completely.

Every managed IT engagement starts with a free assessment across all six. You see exactly where you stand — no commitment required.

Server Image
01 / SERVER_MGMT
Server Management

Setup, monitoring, and ongoing maintenance for on-premise, cloud, and hybrid server environments. Proactive patching, performance tuning, and health checks — your servers stay stable.

On-PremiseCloudHybridPatching24/7 Monitoring
Network Image
02 / NETWORK_MGMT
Network Management

Design, configuration, and monitoring of your full network — routers, switches, Wi-Fi, VPNs, and firewalls. We build it right and keep it that way.

Network DesignFirewallVPNWi-FiMonitoring
Security Image
03 / CYBERSECURITY
Cybersecurity

Endpoint protection, access controls, email security, and continuous threat monitoring. We build a security posture around how your business actually operates.

Endpoint ProtectionThreat MonitoringEmail SecurityAccess Controls
Backup Image
04 / BACKUP_DR
Backup & Disaster Recovery

Managed, tested, and documented backups with real recovery plans. We verify your backups actually work — regularly — so recovery is measured in hours, not weeks.

Managed BackupsTested RecoveryDocumentationBusiness Continuity
Cloud Image
05 / CLOUD_MGMT
Cloud Management

Microsoft 365, Google Workspace, Azure — administration, license optimization, and secure remote access. We manage the complexity so your team can work from anywhere.

Microsoft 365Google WorkspaceAzureRemote Access
Help Desk Image
06 / HELP_DESK
Help Desk & Emergency Response

Fast support when your team hits a wall — and rapid response when something goes critically wrong. Server crash, ransomware, network outage. We triage and resolve.

Help DeskEmergency ResponseOn-Site SupportRemote Support
Also covered under every managed plan
VOIP
VoIP & Phone Systems
Setup, management, and troubleshooting of business phone systems. Call quality, routing, and integrations.
PERIPHERALS
Printers & Peripherals
The stuff everyone avoids. We handle printers, scanners, and peripheral devices so your team stays productive.
SOFTWARE
Software & Integrations
License management, deployments, and software integrations. We make sure your tools actually talk to each other.
ASSET_MGMT
Asset Management
Full inventory of every device in your business — what's on it, who has it, and when it needs to be replaced.
The Process

Up and running in a week.

From first contact to fully managed — most businesses are up and running within a week.

01
You reach out
Fill out the form or call us. Tell us about your business and what's giving you headaches — or just say you don't know where to start.
02
We come to you — free
No-pressure on-site assessment. We look at your current setup, tell you exactly what's at risk, and what needs attention. No commitment required.
03
Your plan, built for you
We put together a program built around your business — not a generic package. Flat monthly rate, no surprises, no upselling.
04
We handle everything
Onboarding, documentation, monitoring — all set up and handed off. You go back to running your business. We keep the tech running.
Fixoid IT Setup
Who We Serve

Built for businesses that
depend on their tech.

We work with businesses of all sizes across Vancouver, WA and Portland, OR. If your operation runs on technology, we can support it.

Small Business

Right-sized for you.

You don't need a 50-person team to deserve enterprise-grade IT. Programs scaled to your size, your budget, and the specific way your business actually runs.

Mid-Size Business

Complex infra, handled.

Growing companies with multiple locations or hybrid environments. We manage the complexity so your team doesn't have to.

Healthcare & Clinics

HIPAA-conscious IT.

Clinical environments where device reliability and data security aren't optional — they're the baseline every practice has to meet.

Financial Services

Compliance-first.

Secure networks, locked-down workstations, and thorough documentation on every system and every change.

Retail & Multi-Location

Always up, every shift.

POS systems, networks, and staff devices that need to stay up every shift, every day, at every location.

Professional Services

Data integrity, guaranteed.

Law firms, accounting practices, consultancies — where uptime and data integrity directly impact client relationships and revenue.

Just need a one-time fix?

Not every business needs a full managed program right now. If you've got a specific problem, a network that needs sorting, or just need a technician on-site for the day — we do that too. No contract, no commitment.

On-Site Image
01
Network or connectivity issues
Slow speeds, dropped connections, firewall problems — we come out, diagnose it, and fix it.
02
Workstation setup & troubleshooting
New hire setup, device migration, software issues — hands-on support at your location.
03
Emergency response
Something went down and you need a technician now. We show up and get you back online.
Fixoid IT Consultation

Not sure what you
actually need?

Start with a free consultation. We'll look at your current setup, tell you what's at risk, and help you figure out the right next step — managed IT or a one-off fix. No pressure, no upselling.

Common Managed IT Questions We Get.

What is managed IT support?+
Managed IT support means we proactively monitor, maintain, and support your IT systems on an ongoing basis — instead of you calling someone only when something breaks. You get a consistent team that knows your setup, stays ahead of problems, and handles issues before they cost you.
How much does managed IT support cost?+
Every business is different, so we don't publish flat rates — but most small business programs start well below the cost of a part-time IT hire. After a free assessment, we'll give you a clear, flat monthly number with no surprises.
Do you offer 24/7 IT support?+
We offer extended hours support and emergency response for critical issues. For after-hours emergencies — server down, ransomware, network outage — we have escalation paths to make sure you're not left waiting until morning.
Can you help if we've already been hit by ransomware?+
Yes. We do emergency incident response for businesses that have been hit. We triage, contain, and work on recovery. If you're in the middle of an attack right now, call us directly — don't wait on a form.
Do you work with businesses in both Vancouver and Portland?+
Yes — we have locations in both Vancouver, WA and Portland, OR, and we serve businesses across the greater metro area. On-site visits, assessments, and emergency response are available in both markets.
What's the difference between managed IT and break-fix support?+
Break-fix means you call someone when something breaks. Managed IT means someone is always watching, always maintaining, and catching problems before they break anything. Break-fix is reactive and unpredictable in cost. Managed IT is proactive and flat-rate.
We already have someone handling our IT. Can you supplement?+
Absolutely. A lot of businesses have an internal person who handles day-to-day IT but needs outside support for security, infrastructure, or overflow. We can plug in at whatever level makes sense — full managed, co-managed, or project-based.
How long does it take to get set up?+
Most businesses are fully onboarded within one week. We start with an assessment, build your plan, handle the technical setup, and document everything. You'll know exactly what's in place and who to call from day one.
Do you require a long-term contract?+
No. We don't believe in locking clients in. Our managed programs run month-to-month — we earn your business every month by doing the work right. That said, most clients stay because the value is obvious once the program is running.
Can you help us migrate to the cloud?+
Yes — cloud migrations are one of the most common projects we handle. Whether you're moving to Microsoft 365, Google Workspace, Azure, or a hybrid environment, we plan it, execute it, and make sure nothing gets lost or left unsecured in the process.
Fixoid IT

Tell us about your setup.

Fill out the form and we'll reach out within one business day to learn more about your business and figure out what makes sense.

1
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2
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3
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Financial Services
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Full Managed IT Program
Cybersecurity
Cloud / Microsoft 365 Setup
Network Setup or Troubleshooting
One-Time On-Site Support
Emergency Response
Not Sure — Just Want an Assessment
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Request received.

We'll reach out within one business day to schedule your free IT assessment. No commitment, no pressure.