IT Support — Fixoid
> IT_SUPPORT

Your IT has more
risk in it than
you think.

Most small and mid-size businesses don't find out their IT is broken until something takes them offline. Fixoid's managed IT program is built to change that — before it costs you.

> IT_ASSESSMENT_REPORT // FIXOID
Server Infrastructure
On-premise / hybrid / cloud health
HIGH RISK
Cybersecurity Posture
Endpoint, access controls, monitoring
HIGH RISK
Network Configuration
Routers, switches, VPN, firewall
MODERATE
Backup & Disaster Recovery
Data protection, recovery plan
HIGH RISK
Cloud Management
M365, Google Workspace, SaaS
MODERATE
Emergency Response Plan
Incident response & escalation
MANAGED

Reactive IT is
costing you more
than you realize.

Most small and mid-size businesses are running on IT that was set up once and never properly maintained. The network is slow. Backups haven't been tested in months — or ever. Cybersecurity is an antivirus subscription and a hope that nothing goes wrong.

When something breaks, you call whoever you can find. They fix the symptom. The underlying problem stays. Then it happens again. And again.

Managed IT isn't just faster support — it's the difference between a business that absorbs a crisis and one that shuts down over it. Between infrastructure that slows your team down and infrastructure they never have to think about. Between data that's protected and data that's gone.

Let's Talk About Your Setup →

Six areas we
own completely.

Every program starts with an honest look at where you stand across all six.

Start the Conversation →
01
Server Management
Setup, monitoring, and maintenance for on-premise, cloud, and hybrid environments. Your servers stay stable — your team never notices.
02
Cybersecurity
Endpoint protection, access controls, and threat monitoring. Small businesses are the #1 ransomware target — not because they're valuable, but because they're under-protected.
03
Network Management
Design and monitoring of your full network — routers, switches, Wi-Fi, VPNs, firewalls. A poorly configured network slows everything down and creates risk you can't see.
04
Backup & Disaster Recovery
Managed backups and tested recovery plans. For most businesses, data loss isn't just inconvenient — it's catastrophic. We make sure you never find out the hard way.
05
Cloud Management
Microsoft 365, Google Workspace, and cloud infrastructure — administration, cost optimization, and secure access from anywhere.
06
Emergency Response
Fast response when things go wrong — server crash, ransomware, network outage. We triage and resolve. You're not waiting on a callback.

What it looks like to work with Fixoid.

From your first message to fully managed IT — here's exactly how it goes. No surprises, no pressure at any step.

> REACH_OUT
You Reach Out
Fill out the form and an IT consultant follows up within one business day. A real conversation about where you stand — before anything else.
> ASSESSMENT
We Assess Your Environment
We review your servers, network, security posture, backups, and cloud setup. You get an honest picture of where you stand before committing to anything.
> BUILD_PROGRAM
We Build Your Program
A managed IT program built around your business — not a generic package. You see exactly what's covered and what it costs before we move forward.
> SITE_VISIT
Site Visit & Asset Documentation
We come on-site, inventory every device, and document your full environment. Every machine gets tagged so nothing is ever unknown.
> GO_LIVE
You're Live. We Handle Everything.
Security locked down, backups running, monitoring active. Your dedicated account manager is your single point of contact — no call centers, no starting over.
25+
> YEARS IN BUSINESS
240k+
> DEVICES SUPPORTED
2
> PNW LOCATIONS

The businesses
we work with every day.

We work with small and mid-size businesses across the Pacific Northwest. The common thread: operations that depend on technology running right, and owners who are done dealing with IT that doesn't.

Get a Free Assessment →
> Small Business
You don't need a 50-person team to deserve enterprise-grade IT support. Programs scaled to your size, your budget, and the specific way your business runs.
> Mid-Size Business
Growing companies with complex infrastructure, multiple locations, or hybrid environments — we manage the complexity so your team doesn't have to.
> Healthcare & Clinics
HIPAA-conscious IT for clinical environments where device reliability and data security aren't optional — they're the baseline.
> Financial & Banking
High-compliance environments requiring secure networks, locked-down workstations, and thorough documentation on everything.
> Retail & Franchise
Multi-location operations where POS systems, networks, and staff devices need to stay up — every shift, every day, at every location.
> Professional Services
Law firms, accounting practices, consultancies — where data integrity and uptime directly impact client relationships and revenue.

Not sure if you need ongoing support or just a starting point?

That's exactly why we start with an assessment. We figure out what actually makes sense for your business before recommending anything.

> ONE-TIME

Project-Based & Consulting

Need help with a specific problem — a network overhaul, a security audit, a cloud migration? We handle one-time projects and on-site work for businesses that aren't ready for a full managed program.

> ONGOING

Managed IT Support

Proactive monitoring, a dedicated account manager, and IT that's handled — not something you have to think about. Most clients start here after their first assessment.

Let's assess your
IT situation.

Fill out the form and one of our IT consultants will reach out within one business day. We'll take an honest look at where you stand and build something around how you actually operate.

25+
> YEARS IN BUSINESS
240k+
> DEVICES SUPPORTED
> Vancouver: (360) 828-0564
> Portland: (503) 544-3227