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Managed IT Support — Vancouver & Portland | Fixoid
> IT_SUPPORT

Managed IT Support in
Portland & Vancouver.

Managed IT Support
in Portland, OR &
Vancouver, WA.

Most small and mid-size businesses don't find out their IT is broken until something takes them offline. Fixoid's managed IT program is built to change that — before it costs you.

> IT_ASSESSMENT_REPORT // FIXOID
Server Infrastructure
On-premise / hybrid / cloud health
HIGH RISK
Cybersecurity Posture
Endpoint, access controls, monitoring
HIGH RISK
Network Configuration
Routers, switches, VPN, firewall
MODERATE
Backup & Disaster Recovery
Data protection, recovery plan
HIGH RISK
Cloud Management
M365, Google Workspace, SaaS
MODERATE
Emergency Response Plan
Incident response & escalation
MANAGED

Your IT is broken.
You just don't
know it yet.

Most small and mid-size businesses are running on IT that was set up once and never properly maintained. The network is slow. Backups haven't been tested in months — or ever. Cybersecurity is an antivirus subscription and a hope that nothing goes wrong.

When something breaks, you call whoever you can find. They fix the symptom. The underlying problem stays. Then it happens again. And again. Every outage costs you hours. Every breach costs you more than that.

Managed IT isn't just faster support — it's the difference between a business that absorbs a crisis and one that shuts down over it. Between infrastructure that slows your team down and infrastructure they never have to think about. Between data that's protected and data that's gone.

Six areas we
own completely.

Every managed IT program starts with an honest assessment across all six. You see exactly where you stand before committing to anything.

Start the Conversation
01
Server Management
Setup, monitoring, and maintenance for on-premise, cloud, and hybrid environments. Proactive patching, health checks, and performance tuning — your servers stay stable and your team never notices.
02
Cybersecurity
Endpoint protection, access controls, and continuous threat monitoring. Small businesses are the #1 ransomware target — not because they're valuable, but because they're under-protected. We change that.
03
Network Management
Design and monitoring of your full network — routers, switches, Wi-Fi, VPNs, and firewalls. A poorly configured network slows everything down and creates risks you can't see until something breaks.
04
Backup & Disaster Recovery
Managed backups and tested recovery plans. Most businesses assume their backups work — until they need them. We verify, test, and document everything so you're never caught without a recovery path.
05
Cloud Management
Microsoft 365, Google Workspace, and cloud infrastructure — administration, license optimization, and secure remote access. We manage the complexity so your team can work from anywhere without the headaches.
06
Emergency Response
Fast, documented response when things go wrong — server crash, ransomware hit, network outage. We triage and resolve. You're not waiting on a callback queue or re-explaining your setup to a stranger.

What it looks like to
work with Fixoid.

From your first message to fully managed IT — here's exactly how it goes. No surprises, no pressure at any step.

> REACH_OUT
You Reach Out
Fill out the form and an IT consultant follows up within one business day. A real conversation about where you stand — before anything else.
> ASSESSMENT
We Assess Your Environment
We review your servers, network, security posture, backups, and cloud setup. You get an honest picture of where you stand before committing to anything.
> BUILD_PROGRAM
We Build Your Program
A managed IT program built around your business — not a generic package. You see exactly what's covered and what it costs before we move forward.
> SITE_VISIT
Site Visit & Asset Documentation
We come on-site, inventory every device, and document your full environment. Every machine gets tagged so nothing is ever unknown or untracked.
> GO_LIVE
You're Live. We Handle Everything.
Security locked down, backups running, monitoring active. Your dedicated account manager is your single point of contact — no call centers, no starting over.

The businesses we
work with every day.

We work with small and mid-size businesses across Vancouver and Portland. The common thread: operations that depend on technology running right, and owners who are done dealing with IT that doesn't.

> SMALL_BUSINESS
Small Business
You don't need a 50-person team to deserve enterprise-grade IT. Programs scaled to your size, your budget, and the specific way your business actually runs.
> MID-SIZE_BUSINESS
Mid-Size Business
Growing companies with complex infrastructure, multiple locations, or hybrid environments — we manage the complexity so your team doesn't have to.
> HEALTHCARE_&_CLINICS
Healthcare & Clinics
HIPAA-conscious IT for clinical environments where device reliability and data security aren't optional — they're the baseline every practice has to meet.
> FINANCIAL_&_BANKING
Financial & Banking
High-compliance environments requiring secure networks, locked-down workstations, and thorough documentation on every system and every change.
> RETAIL_&_FRANCHISE
Retail & Franchise
Multi-location operations where POS systems, networks, and staff devices need to stay up — every shift, every day, at every location without exception.
> PROFESSIONAL_SERVICES
Professional Services
Law firms, accounting practices, consultancies — where data integrity and uptime directly impact client relationships, billing, and revenue.

Just need a one-time fix?

Not every business needs a full managed program right now. If you've got a specific problem to solve, a network that needs sorting out, or a technician on-site for the day — we do that too. No contract, no commitment.

> 01
Network or connectivity issues

Slow speeds, dropped connections, firewall problems — we come out, diagnose it, and fix it the same day.

> 02
Workstation setup or troubleshooting

New hire setup, device migration, software issues — hands-on support at your location.

> 03
Emergency response

Something went down and you need a technician now. We show up, triage it, and get you back online.

> ONSITE_SERVICE // ONE_TIME

On-Site, One-Off Service

A Fixoid technician comes to your location, handles the problem, and you're done. No retainer, no ongoing obligation, no minimum commitment. Just the work done right, by someone who knows what they're doing.

> Available across Vancouver & Portland
> Same-week scheduling in most cases
> Transparent pricing, no surprise fees
> No contract or commitment required

Let's assess your
IT situation.

Fill out the form and one of our IT consultants will reach out within one business day. We'll take an honest look at where you stand and build something around how you actually operate.

>
Response within 1 business day.A real IT consultant follows up — not an automated sequence.
>
Free assessment, no commitment.We look at where you stand and give you an honest picture before anything else.
>
25+ years in the Pacific Northwest.Businesses across Vancouver and Portland have trusted us since day one.
>
Built around how you operate.No generic packages — a program designed around your business specifically.
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