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No appointment needed — walk-ins are always welcome at both locations. If you're coming for something specific and want to make sure we have the parts on hand, calling ahead is always a good idea.

Since 2001. Over two decades of fixing the devices people depend on every day. We've repaired over 240,000 devices across our locations.

Yes — we offer onsite service for businesses and some residential situations. Visit fixoid.com/onsite-repair for details or give us a call.

Yes. We accept mail-in repairs from anywhere in the US. Fill out the repair form at fixoid.com/start-repair, get your ticket number, pack your device with the ticket number inside, and ship to our Vancouver location. We repair it and ship it straight back with a 90-day warranty.

iPhones, Android phones, iPads, tablets, laptops, desktops, Macs, gaming consoles (PlayStation, Xbox, Nintendo, Steam Deck), and most other consumer electronics. If you're not sure, just bring it in.

Back up your data if you can, and remove any case or accessories. On iPhone, you may need to turn off Find My before we can work on it. If something goes wrong unexpectedly, a backup means nothing is lost.

It depends on the device and what's wrong. We give you a quote after the diagnostic — before any work starts. No surprises, no hidden fees.

No. Diagnostics are free. We'll look at your device, tell you what's wrong, and give you a price. You decide if you want to proceed. If not, no charge.

All standard repairs come with a 90-day warranty on parts and labor. Business partner repairs are backed by a 1-year warranty. If the same issue comes back within the warranty period, we fix it at no charge. No questions asked.

We accept all major credit and debit cards, cash, and contactless payments. We do not accept checks.

If you find a lower price locally for the same repair, we'll match it. Just show us the quote.

If we can't fix your device, you don't pay. We'll diagnose it first and give you an honest assessment before any work starts. If the repair doesn't make financial sense, we'll tell you that too — we'd rather give you the real story than take your money on a bad repair.

Third-party repairs can affect manufacturer warranties. But if your device is already out of warranty or the repair isn't covered by AppleCare or a similar plan, that's not a real concern. We'll always tell you upfront if we think a manufacturer warranty claim is worth pursuing instead.

Almost always yes. A screen replacement costs significantly less than a new phone in most cases. The math gets closer on older devices, but we'll give you an honest read — if it doesn't make sense to fix, we'll tell you straight.

No — not if it's done right. Face ID is tied to the original TrueDepth camera module, not the screen. We preserve the original front module on every repair and test Face ID before the phone goes back.

If a new cable doesn't fix it, the issue is almost always the charging port itself or a charge IC fault on the board. The port is a straightforward repair. The charge IC is board-level work — but we do it. Bring it in and we'll diagnose before recommending anything.

Don't turn it on — that's the most important thing. Powering up a wet board causes short circuits that create the real damage. Don't put it in rice either. Bring it in as soon as possible so we can clean the board properly.

Sometimes yes — and it's worth trying before you give up. If the phone won't turn on but the storage is intact, data recovery may be possible even on badly damaged devices. We have a dedicated data recovery service for exactly this situation.

Yes — Google Pixel, OnePlus, Motorola, Huawei, and other Android brands are all in scope. Walk in and we'll tell you what we can do for your specific phone.

All of them — iPhone 3 through the latest iPhone 17 Pro Max. Screen replacements, batteries, charging ports, back glass, camera, Face ID, water damage, and board-level repairs across every model.

Yes — MacBooks, iMacs, Mac Minis, Windows laptops, desktops, and custom builds. If it runs macOS or Windows, we fix it. We work on all brands including Dell, HP, Lenovo, Microsoft Surface, ASUS, Acer, Razer, and MSI.

Yes — slow computers are usually a storage or software issue. Failing drives, maxed-out RAM, bloatware, or OS issues are the usual culprits. We diagnose the actual cause rather than just reinstalling and calling it done.

We always back up your data before any repair that could put it at risk. We'll let you know before we start. That said, we always recommend backing up your own data before any repair — if something goes wrong unexpectedly, a backup means nothing is lost.

Usually no. Apple doesn't do component-level repair — they replace the whole logic board or decline the job. A "dead board" to them is often a single failed component to us. Bring it in before writing it off.

Yes — every Apple Silicon generation. MacBook Air, MacBook Pro, Mac mini, iMac, Mac Studio, Mac Pro. M1 through M4. If it runs Apple Silicon, we repair it.

Power it off immediately, don't charge it, and bring it in as fast as you can. Speed makes a real difference with liquid damage. We do board-level ultrasonic cleaning and corrosion treatment — not just a dry-out and hope for the best.

Screen replacements, battery swaps, and most keyboard repairs are done same day. Liquid damage and motherboard work typically takes 1–3 business days. We'll give you a straight timeline before we start.

Usually yes — especially on premium tablets like iPad Pro, Samsung Tab S, or Surface. Screen replacement is significantly cheaper than buying new. On budget tablets the math gets closer — we'll give you an honest read before anything starts.

iPad, Samsung Galaxy Tab, Microsoft Surface, Google Pixel Tablet, Lenovo Tab, Amazon Fire, and more. If parts are available and the repair makes financial sense, we'll work on it.

It depends on the issue. Pairing problems, charging issues, and connector problems we can often diagnose and fix. Bring it in and we'll take a look before recommending anything.

Don't turn it on — powering up a wet board causes shorts that create the real damage. Don't put it in rice. Bring it in as soon as possible so we can clean the board and assess it before corrosion spreads.

Usually worth repairing. Most common console repairs — HDMI ports, overheating, disc drives — cost a fraction of a new console. We'll tell you the repair cost upfront and be honest if it doesn't make financial sense.

Yes — PS5 HDMI port replacement is one of the most common repairs we do. It's a board-level job that requires microsoldering, which most shops can't do. We can.

Yes — Joy-Con drift is usually a worn thumbstick module. We replace the module entirely rather than just cleaning it, which is a more reliable fix. We also work on analog stick drift on PS5 DualSense and Xbox controllers.

Most common repairs — HDMI ports, overheating, screen replacements — are done same day or next day. More complex board-level work can take 2–5 days. We'll give you an honest timeline when we diagnose it.

Yes — we work on older and legacy consoles. PS3, Xbox 360, Wii, GameCube, even older handhelds. Bring it in and we'll take a look.

Yes — screen replacement, charging port, thumbstick, buttons, and thermal paste on both Steam Deck LCD and Steam Deck OLED.

The blinking blue light (BLOD) usually points to a power supply fault, a failed APU, or corrupted storage. It's not always fatal — bring it in and we'll diagnose it properly before assuming the worst.

Yes. Both are typically caused by failed solder joints on the CPU or GPU from years of heat cycling. We reflow or reball the affected chips. It's not a guaranteed permanent fix, but it brings most units back to life — and we'll be honest with you about the long-term outlook before you commit.

If a new cable doesn't fix it, the issue is almost always either the charging port or the charge IC on the motherboard. The charge IC is a board-level component that most shops can't repair — we can. Bring it in and we'll diagnose which one it is.

Honestly, for stick drift alone — new Joy-Cons are often the more cost-effective option and we'll tell you that straight. We do repair Joy-Cons, but if drift is the only issue we'll give you an honest comparison so you can make the right call.

This can be the dock itself, the HDMI cable, or the Switch's video output circuitry. We test the dock and console separately to figure out which one is the problem before recommending any repair.

For external drives, flash drives, SD cards, and any device that still powers on normally — yes, completely free. If your device needs hardware repair before we can access the storage, we'll let you know the labor cost upfront before doing anything.

Often yes. Reformatting typically removes the file index but leaves the actual data intact on the drive. As long as new data hasn't been written over it, recovery is usually possible. The sooner you stop using the drive, the better your chances.

Yes — a clicking drive usually means the read/write heads have failed. Stop using it immediately. Every click can cause more damage to the platters. Bring it in as soon as possible — the data is often still recoverable if you act fast.

Your data never leaves our shop and is never stored on our systems after recovery is complete. We work on your drive directly, transfer the recovered files, and that's it. We don't keep copies and we don't access personal files unnecessarily.

If we can't recover your files, you don't pay for the recovery attempt. The only exception is if your device needed hardware repair first to access the storage — that labor is charged regardless of recovery outcome, and we'll tell you that before we start.

Yes — photos are one of the most common things we recover. Whether they were accidentally deleted, lost when a card corrupted, or stuck on a dead phone or laptop, we recover photo and video files from virtually every device and storage type.

Micro soldering is component-level repair — fixing the tiny parts on a circuit board rather than replacing the whole thing. We work under stereo microscopes at 40x+ magnification. Components we replace are often smaller than a grain of salt. This lets us save devices that other shops would write off entirely.

Won't turn on, won't charge, port snapped off, water damage, GPU or display issues, and general board-level damage. If it has a circuit board, we can work on it — phones, laptops, Macs, tablets, and consoles.

Diagnosis is usually same-day. Simple component replacements are often done the same day or next. More complex board work may take 2–4 days. We'll give you a realistic estimate before we start.

It depends on what failed. Board-level work takes more time and skill, but it's almost always cheaper than a new device or a full logic board replacement. You'll know the cost before we start.

As fast as possible. Turn it off, don't try to charge it, and bring it in. Every hour that passes allows corrosion to spread. The sooner we get to it, the better the odds.

Fill out the repair form at fixoid.com/start-repair and get your ticket number. Pack your device securely with the ticket number inside the box and ship to our Vancouver location. We diagnose, call you with a quote before touching anything, repair it, and ship it straight back — covered by our 90-day warranty.

Screen replacements are usually same-day once we receive it. Most repairs are completed within 1–3 business days. Then we ship it back. Total time depends on shipping speed from your location.

Ship to our Vancouver location: 6300 NE 117th Ave B1, Vancouver, WA 98662. Always include your ticket number inside the box, and require a signature on delivery — damage during shipping is on the shipper.

We'll contact you right away, explain what we found, and give you your options. If we can't repair it, we'll ship it back to you. No repair means no charge for the repair itself.

Fill out the build request form at fixoid.com/gaming-builds, and we'll reach out to go over parts, pricing, and timeline. Once everything is agreed on, we source the parts and build it. You pick it up in store when it's done.

We typically start at $1,000. Below that it's hard to build something that performs well and lasts. We'd rather be upfront about that than build something you'll be disappointed with.

We build all kinds of custom PCs — gaming rigs, workstations, home servers, video editing machines. Fill out the build form and tell us what you need.

Yes. If you've already sourced your own components we can assemble the build for you. Our warranty covers labor only in that case — not the parts themselves.

Yes. Builds come with a warranty on our labor and the parts we source. Individual component warranties are also backed by the manufacturer. If something fails, bring it back.

A skilled Fixoid tech comes to your home or office for a 2-hour flat rate block. You tell us what you're dealing with, we show up with tools and get to work — tackling your whole list, not just one thing. If something needs to come back to the shop, we take it, fix it, and return it at no extra charge.

Residential visits are $299 for a 2-hour block. Business visits are $399 for 2 hours. All labor is included — the only extra cost is parts if needed. Book at onsite.fixoid.com.

Computers, laptops, phones, smart home devices, network setup, printers, gaming consoles, TVs — pretty much anything. If you have multiple issues, bring the whole list. That's what the 2-hour block is for.

Yes — every onsite repair is backed by our 90-day parts and labor warranty, same as in-shop repairs.

Managed IT means we proactively monitor, maintain, and support your IT systems on an ongoing basis — instead of you calling someone only when something breaks. You get a consistent team that knows your setup, stays ahead of problems, and handles issues before they cost you. No long-term contracts — month-to-month.

Every business is different, so we don't publish flat rates — but most small business programs start well below the cost of a part-time IT hire. After a free assessment, we'll give you a clear, flat monthly number with no surprises.

Break-fix means you call someone when something breaks. Managed IT means someone is always watching, always maintaining, and catching problems before they break anything. Break-fix is reactive and unpredictable in cost. Managed IT is proactive and flat-rate.

Yes. We do emergency incident response for businesses that have been hit. We triage, contain, and work on recovery. If you're in the middle of an attack right now, call us directly — don't wait on a form.

Yes. We have an education partners program for K-12 school districts — Chromebook and device repair at scale, bulk pickup and drop-off, dedicated account rep, and a 1-year warranty on every repair. Visit fixoid.com/education-partners.

Yes. For businesses with ongoing repair needs we build custom programs with priority turnaround, dedicated account rep, and 1-year warranty on every repair. Visit fixoid.com/business-partnership to get started.

No. Our managed IT programs run month-to-month — we earn your business every month by doing the work right. Most clients stay because the value is obvious once the program is running.