Mail-In Device Repair — Fixoid

> MAIL_IN_REPAIR

Nationwide Mail-In Repair.
Since 2001.

Not local? Ship us your device and we'll repair it and send it straight back. Same expert techs, same 90-day warranty — no trip required.

Start Your Mail-In Repair →

240k+

> Devices Repaired

25+

> Years in Business

90day

> Warranty

> THE PROCESS

How does mail-in work?

// 00

Not Sure? Give Us a Call.

Some repairs are straightforward, others need hands-on diagnosis before we can say. Call us and we'll give you an honest answer before you ship anything. (360) 828-0564

// 01

Fill Out the Form

Submit your device info and what's going on. Once we see your ticket we'll text you your ticket number — that number goes inside the box when you ship. Start here.

// 02

Pack & Ship to Vancouver

Pack your device securely with your ticket number inside the box and ship to our Vancouver location. Always require a signature on delivery to protect your shipment.

// 03

We Diagnose It

Once your device arrives we verify the ticket number and get straight to diagnosing. Depending on the issue this can be quick or require a deeper look.

// 04

You Approve the Quote

We call you with exactly what's wrong and what it'll cost — before we touch anything. You approve it, we get to work. No surprises, ever.

// 05

Fixed & Overnighted Back

Repair done, payment collected, device overnighted straight back to you — fixed, tested, and covered by our 90-day warranty.

> WHERE TO SEND IT

Ship to our
Vancouver location.

Pack your device carefully and include your ticket number inside the box. We strongly recommend requiring a signature on delivery — damage during shipping is on the shipper.

Once it arrives a tech gets straight to work. When it's done we ship it back — repaired, tested, and warranted.

> SHIP TO

6300 NE 117th Ave B1, Vancouver, WA 98662

> Require signature upon delivery

>

Always Include Your Ticket Number Without it we can't match your device to your repair. Don't skip this step — get your ticket number before you ship.

>

Pack It Like It Matters Use bubble wrap or foam padding on all sides. Damage during shipping is the shipper's responsibility — protect your device.

>

We Ship It Back Fast Once the repair is done we ship straight back to you. No delays, no sitting on a shelf waiting.

>

Quote Before Any Work Begins A tech gives you a full quote before touching your device. You approve it. No surprises, ever.

>

90-Day Warranty Included Every mail-in repair is backed by our 90-day warranty — same coverage as walking into the shop.

> FAQ

Common questions.

Everything you need to know before you ship.

> 01

How long does it take?

Screen replacements are usually same-day. Keyboard and trackpad repairs can take a few days depending on parts. Data recovery ranges from one day to a month. Motherboard repairs vary based on severity.

> 02

How much does it cost?

Fill out the form and a technician will give you a quote before any work begins. We offer fair, competitive pricing — and you'll always know what you're paying before we touch your device.

> 03

Why mail in instead of going local?

Mail-in is perfect if you're outside the Vancouver or Portland area, or if you'd rather skip the trip. Same expert techs, same warranty, same quality — from anywhere in the country.

> 04

Still have questions?

Call us during business hours and we'll get you an answer right away.

Vancouver: (360) 828-0564

> WHY FIXOID

You're in good hands.

We've been fixing devices since 2001 — in-shop, on-site, and by mail. Same techs, same warranty, no matter how it arrives.

25+

Years in Business

We've been fixing devices longer than most repair shops have existed.

240k+

Devices Repaired

Phones, laptops, tablets, consoles — we've seen it all and fixed almost all of it.

90day

Warranty

Every mail-in repair backed by a real warranty. Not right? We fix it free.

> READY TO SEND IT IN?

Ship it in.
Get it back fixed.

Fill out the form, get your ticket number, pack it up, and send it our way. We handle everything from there.