Frequently Asked Questions
No appointment is necessary. However, if you would like to schedule a repair for a certain time, feel free to give us a call and we’ll do our best to fit you in the desired time slot.
The touchscreen and glass are separate elements, yet permanently joined. This allows your digitizer to still work even if your glass cracks, allowing temporary use of your phone or tablet. The downside is that we need to remove the whole front assembly to make a glass repair. For some devices there are exceptions, please call and ask about your device.
We use only the best quality parts and our technicians are experts in providing professional, ethical and quality repair. So you can expect your screen quality to look just as good as it did before. However, if you opt for the option of a cheaper repair with off brand parts, there may be a noticeable difference in display quality..
If your device is not an iPhone, repairs generally take a few hours. Some smartphones may take longer depending on part availability and complexity of the repair. Although, you are welcome to drop off your device and wait, we suggest you call us to find out the estimated repair time for your device.