Laptop Repair In
Portland, OR

Our flat-rate is paid upfront and covers all diagnostic work and labor — no separate charges, no fees added at pickup. If your repair requires a part, we'll quote that before ordering it and nothing gets ordered without your approval. If we can fix it without replacing anything, the flat-rate is all you pay.

It depends on the issue. If it's obvious — a cracked screen, a dead battery — we can often quote and complete the repair same day or next day. For issues like slowness, no power, or strange behavior, we need to properly diagnose before we touch anything. Like a doctor who doesn't prescribe without examining first, we verify before we act — that's how we make sure the repair actually fixes the problem. Most diagnostics are completed same day. Parts, if needed, typically take 1–5 business days.

90 days, parts and labor, on the specific repair we performed. If the same issue comes back, we fix it at no charge. Our warranty also covers labor on any issue within 90 days — if something unrelated comes up, you're only ever paying for a part if one is needed. Data recovery may carry a separate charge depending on complexity. For virus protection specifically, our Managed Antivirus plan fully covers any future virus issues for as long as you're subscribed — reinfection included.

No appointment needed — just walk in at 1012 SE 96th Ave during business hours. We're right off I-205 at SE 96th. You pay the flat-rate upfront, which covers all diagnostic work and labor. We assess it, tell you what we think it is, then verify it properly before doing anything. If a part is needed, we quote it separately and order nothing without your go-ahead.

The flat-rate is paid upfront and covers everything we do short of replacing a part. We'll give you our best assessment when you drop off — if it's obvious, like a cracked screen, we can often quote the full repair on the spot. For less obvious issues we always diagnose properly first. It protects you: if we just assumed it was a battery and swapped it without checking, and the real issue was the motherboard, that's on us. Verifying first means the repair actually solves the problem.