Microsoft Surface repair in Portland at our 1012 SE 96th Ave location. Surface Pro, Surface Laptop, Surface Go and more — screen replacements, batteries, charging ports and more. Walk in, no appointment needed.
Cracked glass, dead pixels, backlight failure, touch not responding. The most common Surface repair we see in Portland — laminated displays are more involved than most tablets but we do it right at our 1012 SE 96th Ave location.
Drains fast, won't hold a charge, shuts off unexpectedly, swollen battery. Surface batteries are soldered and held with adhesive — more involved than a phone but very much doable. A replacement brings your Surface back to full use.
Won't charge, loose Surface Connect port, USB-C charging issues. Surface uses both the proprietary magnetic Surface Connect port and USB-C depending on the model — we diagnose which one is the issue before replacing anything.
Surface Pro Type Cover not connecting, keys not working, trackpad issues. The keyboard connector on the Surface Pro is a common failure point — we diagnose connector and firmware issues before recommending a replacement.
Front or rear camera not working, blurry, or showing a black screen. Surface cameras are used heavily for video calls — we diagnose before replacing any components.
Don't turn it on — bring it to our Portland shop immediately. Surfaces have no water resistance and liquid damage spreads fast. We clean the board at the component level before anything corrodes further.
Kickstand won't stay in position, hinge too loose or too stiff, Surface Laptop Studio hinge issues. The kickstand mechanism on Surface Pro is a unique design — we assess hinge friction and mechanism damage before recommending a fix.
Won't turn on, No Service, won't charge even with a new port. We do the board-level Surface repair work most shops won't attempt — component-level diagnosis before touching anything.
The most common Surface repair we see in Portland. Surface uses a fully laminated display — glass, touch digitizer, and panel fused together. More involved than most tablets, but a properly done repair at our 1012 SE 96th Ave location looks and feels exactly like new.
Surface batteries are larger than phone batteries but degrade the same way — draining faster, shutting off unexpectedly, or swelling under the back panel. Surface also uses both the proprietary magnetic Surface Connect port and USB-C — we diagnose which is the issue before replacing anything.
Surface running hot, throttling, fan constantly running, or shutting down under load. Older Surface Pro models use fanless designs that rely entirely on thermal paste and heat pipes — when those degrade, performance tanks and the device runs dangerously hot. We clean and retherm before it causes permanent damage to the board.
Surfaces get wet — spilled on, caught in the rain, dropped near water. Surfaces have no water resistance at all. Don't turn it on and don't put it in rice. Bring it in as soon as possible so we can clean the board at the component level before corrosion spreads.

Surface Pro 12" (2025) through Surface Pro 3. Includes Pro X. The flagship 2-in-1 — tablet with kickstand and detachable keyboard.

Surface Laptop 7 through Surface Laptop 1. Traditional clamshell laptop with Alcantara keyboard deck. USB-C and Surface Connect charging.

Surface Go 4 through Surface Go 1. The compact, affordable Surface tablet. Same detachable keyboard design as the Pro in a smaller package.

Surface Laptop Studio 2 and Studio 1. Unique pull-forward hinge design that converts from laptop to canvas mode for Surface Pen use.
Don't see your model? Bring it in — if it's a Surface, we've probably worked on it.
Most Surface repairs at our Portland location are diagnosed and completed the same day. Screen replacements take a bit longer since Surface uses fully laminated displays — but we work efficiently and keep you updated throughout.
Water damage and board-level work take longer because we diagnose thoroughly before touching anything. We'll always give you a realistic timeline before we start.
Walk in to our Portland shop or start a repair online.